Your voice is an important sales tool… and just like all your tools it must be in perfect condition if you are to do your job to the best of your ability. If you speak well, people will listen to you. However, if you don’t, people will treat you as background noise and tune you out. Although your voice is a part of your complete image that you present about you and your company, it is also one...

According to Wikipedia: “Cold calling is the process of approaching prospective customers or clients, typically via telephone, who were not expecting such an interaction. The word “cold” is used because the person receiving the call is not expecting a call or has not specifically asked to be contacted by a sales person.” Everyone in sales has their own views on this topic and I am ...